ManyChat support (when I asked them) told me the only way was to press the PAUSE AUTOMATION button when using the LIVE CHAT feature. This was not really what I wanted and only offered a temporary solution (in increments of 30 minutes.)
No, what I wanted was a way to TURN OFF THE BOT AUTOMATION...
It seems no matter where you look these days, someone is talking about chatbots.
And if you listen for more than a moment, you'll hear the great chatbot lie - and you might not even notice it.
What is this "great" lie, you ask?
It's simply this: "There are two types of chatbots - rules-based...
That's the new COVID19 battle cry for business.
And (respectfully) it's bullshit ... and it's a cruel tease.
For many businesses it's the promise of a possibility - but not for all.
Fudging a live event into an online edition is NOT digitizing your business model - that's a band-aid.
Using...